MATES SA has put together practical information about how to look out for others and offer help when needed.

Reaching out to someone you think is struggling can make all the difference, so knowing how to go about it and what to expect will go a long way. It can also help break down the barriers that may stop you from acting.

We'll cover eight topics throughout the month so check out our social media pages each day. Fact Sheet and Video content cover each subject below: expand to fill screen to view.

We would like to thank She Creative for sponsoring this campaign and showing their support for our industry.

#mentalhealthmonth2021 #howtohelpamate #matesinconstruction #matessa #shecreativeadelaide

01 Be Aware of Others

People don’t always ask for help when they are going through a tough time and often try to hide how they are feeling by putting on a brave face and pretending everything is OK. This makes it hard to know they might need some support but fortunately there are usually signs you can pick up on if you know what to look for and are aware of others.

02 Be Prepared

Once you’ve noticed someone might not be travelling so well, you need to start a conversation and you need to ask if they are OK. And if you think someone is in a really bad place, you need to ask if they’re thinking about suicide.

03 Be Brave

Approaching someone and starting a conversation about their feelings, personal situation, or mental health in general comes naturally to some people, but for others this takes a lot of courage.

04 Be Patient

If you reach out to someone you think might be struggling and offer help or support, they may reject you or dismiss your offer. There are many reasons why this might happen and some of which are difficult to understand.


Active listening is more than just hearing someone speak. It also involves making a conscious effort to understand the entire message communicated through both words and non-verbal cues. It is the process of listening attentively while someone else speaks, paraphrasing and reflecting on what is said, and withholding judgment and advice. It takes your full attention and concentration, so it is essential not to be distracted by other people, your phone, or anything else.

06 Be Accepting

One way to be accepting is not to compare. When someone starts to open up about their problems and how they are feeling, it’s natural to reflect on how you’d feel in the same situation or remember a time you faced a similar problem. In comparison to your own experience, you might feel that their reaction is wrong or confusing or that you don’t understand why they feel the way they do. The reality is everyone’s situation is different, and there is no right or wrong way to feel.

07 Be Helpful

When someone is struggling, it’s natural to want to offer suggestions on how to solve their problem or tell them what you would do if you were in their shoes. Rather than providing solutions, a more helpful approach is supporting and encouraging them to find their own, which gives them control of their situation and ownership of the way forward.

08 Be Kind to Yourself

Being at our physical best means having the energy for daily activities and can be replenished through actions that focus on the body, such as playing sport or doing regular exercise, getting enough sleep, and eating well.