Training + Support

The below diagram demonstrates the three levels of training and how this training methodology delivers results in terms of support for workers on site. The first layer of training is termed General Awareness Training, or GAT. GAT training is designed to introduce workers to the nature and scale of the problem and is intended to break down taboos about talking about suicide, and provides preliminary guidance to workers on how to have conversations with each other about mental health and suicide. Following GAT, volunteers can choose to train as Connectors, a person who is trained to keep someone safe in a crisis and help connect that individual to appropriate specialist care. Individuals can then choose to train to the next level and become ASIST-trained workers, equipped with the skills and knowledge to talk with and assist a person at immediate risk of suicide. Surrounding these training levels is the MATES 24/7 support network via Field Officers and Case Manager site and phone support.

General Awareness Training

GAT Training is delivered to at least 80% of workers on-site and is delivered en masse and on-site. This training introduces workers to the nature of the problem, that it’s okay to talk about mental health and provides practical guidance as to how they can assist.

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Connector Training

Connector Training is provided to those people on site who volunteer to become a Connector - a person trained to help keep someone safe in a crisis, while at the same time connecting them to professional help.

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ASIST Training

Applied Suicide Intervention Skills Training (ASIST) equips individuals to become an ASIST worker, comparable to the first aid officer on-site. ASIST workers will talk to a person contemplating suicide with the objective of making this person ‘safe’. Using simple skills, an ASIST worker will listen to the person’s concerns and respond to them appropriately with the aim of reaching a ‘safe plan’.

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